Shipping and Our Return Policies

My sister just called to tell me she received her gift of your pottery from me and she absolutely loves it!  It's nice to be able to send her a gift that has so many versatile uses in a pattern that matches her kitchen, and that comes from our ancestral country.  Looking forward to seeing your new patterns!  Thanks! K, online customer

We lived in Germany for 3 years and I made many, many trips to Poland shopping for the pottery!  It was FANTASTIC fun and I really miss getting to do it!   I just LOVE all of my pottery and use it regularly.  It is the BEST!   J, online customer

Just wanted to let you know that your fans are lurking out here in Cyberspace keeping tabs on your website.... (Proud owner of 28 pieces of Twins Polish Pottery, not counting all the pieces I've given away so far.)  N. -Pennsylvania

Jennifer,    The pottery arrived in beautiful condition. You were right about the fluted bowl. It is beautiful! ... Thanks for being such a delightful vendor.    -M , Wisconsin

Hi Jennifer!  The tea set arrived today and is beautiful! thank you! still haven't decided whether or not to keep it or give as a gift!   I'm sure we'll be in touch again soon!  -k, 

Hi, there.  The pottery arrived safely. Thanks, the miniature bakery set is wonderful.  I'll definitely monitor your site for other interesting pieces!
-L :-)

Thanks for making the pottery available....  You're right, it wears like iron and does yeoman service with every use.   -A, Maryland

Just wanted you to know that the tree arrived in tip-top shape. Thank you!  I like the way you have updated your website. I'm dying to see the pictures  of the watering can and the small dishes. You know I have to see everything! Ha ha ha ha ha.... (My friend) loves high quality stuff as much as I do. It's a wonderful thing to be able to buy from you at reasonable prices. Thanks. -L, Washington

Hi Jennifer, ok I can't resist. Please send me the miniature cheese lady!   -L, Pennsylvania

Hi Jennifer, I can't believe the durability of the pottery!  My dotter got me hooked on the stuff by cleverly leaving a piece at my house during one of her delightful visits.  What fun for us to finally have something we can buy for each other that will be used and appreciated!!   - Alice in Oregon

Shipping and Our Return Policies

The Twin's have several ways you can order pottery. 

Use the Shopping cart to either: 

1. Pay securely online with Visa or MasterCard and ship to either:

• your card billing address, OR
• use a separate billing and shipping address.

Pay securely online with Military Star Card and ship to either:

• your card billing address, OR
• use a separate billing and shipping address.

2. Print your order from the shopping cart upon checkout and pay by either:

• credit card # that you FAX to us, OR
• credit card #, check, or money order that you mail to us.

3. You will receive email confirmation of your order, payment, and shipping status.  Please visit our Policies page to view return and shipping information prior to ordering.

4. If you have any questions prior to ordering, please visit our FAQ page (when we build it) or phone us at 301-829-0128.  Questions can also be faxed to Fax: 301-829-0128.  We may also be emailed at: twins@twinspolishpottery.com

This provides the greatest flexibility for all of our customers.  We want you to be happy when you shop with the Twins!  As web designer, I appreciate your comments because I want you to be happy with these web pages.  Please let me know if there is anything I can do to make this easier, faster, better for you.  It is a work in progress and I always have the next design on the drawing board!   Thanks.  James.